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Being that I can be a terribly flaky client, the Roger Smith staff - no matter whom I get on the phone - goes far beyond the norm to accommodate... read moreBeing that I can be a terribly flaky client, the Roger Smith staff - no matter whom I get on the phone - goes far beyond the norm to accommodate and fix my errors. Specifically Betty, she is phenomenal. I am sure she might cringe at times seeing my emails, but that woman works hard to always make us happy and to ultimately save my family money. We have absolutely no intention of ever switching companies. Your customer service is stellar! read less - 11/14/2017
I can't say enough about Roger Smith insurance. They care for you like family! The whole team genuinely cares. Thank you for the honest advice you have given me, and... read moreI can't say enough about Roger Smith insurance. They care for you like family! The whole team genuinely cares. Thank you for the honest advice you have given me, and I will be a loyal customer for life! Roger Smith insurance A++ read less - 9/17/2016
I’ve been in here twice for insurance for different things and they have treated me well and showed me everything with the policies! I even got a $5 gift card... read moreI’ve been in here twice for insurance for different things and they have treated me well and showed me everything with the policies! I even got a $5 gift card to Tim Horton’s! �� read less - 4/03/2018
We are beyond happy with Roger Smith Insurance Co! We are now saving over $1,200 a year AND we have better coverage! Who wouldn't love that?! The immediate savings has... read moreWe are beyond happy with Roger Smith Insurance Co! We are now saving over $1,200 a year AND we have better coverage! Who wouldn't love that?! The immediate savings has already helped us put more money in our pockets. Working with Roger Smith has been a breeze and our agent, Lindsey, was so helpful through the whole process. Thank you!!! read less - 9/17/2018
We have been satisfied with the service we have received and everyone in the office is very friendly and helpful. I would definitely recommend you to anyone looking to compare... read moreWe have been satisfied with the service we have received and everyone in the office is very friendly and helpful. I would definitely recommend you to anyone looking to compare policies and try to save money. read less - 9/26/2016
I do not contact the office that often but when I do the staff is instantly available. Karen is my "go to" agent. She always makes time for... read moreI do not contact the office that often but when I do the staff is instantly available. Karen is my "go to" agent. She always makes time for my questions . Also, she will contact me when she sees rates increasing and provides options for a lesser rate if possible. read less - 10/01/2016
Lindsey our Roger Smith agent is readily available to answer questions, quote , or change policy for me at any time. Very friendly ! I'm very happy to refer to... read moreLindsey our Roger Smith agent is readily available to answer questions, quote , or change policy for me at any time. Very friendly ! I'm very happy to refer to others because of the personalized service we have received. Thank you! read less - 9/17/2018
We are beyond happy with Roger Smith Insurance Co! We are now saving over $1,200 a year AND we have better coverage! Who wouldn't love that?! The immediate savings has... read moreWe are beyond happy with Roger Smith Insurance Co! We are now saving over $1,200 a year AND we have better coverage! Who wouldn't love that?! The immediate savings has already helped us put more money in our pockets. Working with Roger Smith has been a breeze and our agent, Lindsey, was so helpful through the whole process.
Thank you!!! read less - 7/13/2018
Kyle and his team at Roger Smith have always been great at any time of need. Always polite and respectful and are the absolute best at getting you the... read moreKyle and his team at Roger Smith have always been great at any time of need. Always polite and respectful and are the absolute best at getting you the best insurance for any of your needs!! read less - 12/17/2017
Lindsey found us the best auto and home policy that fit our needs for the best price.Lindsey was able to save us about $800 from my previous agent with better... read moreLindsey found us the best auto and home policy that fit our needs for the best price.Lindsey was able to save us about $800 from my previous agent with better coverage. She was also able to find a policy that included roadside assistance which my previous auto coverage policy did not offer. Lindsey was very professional and friendly. read less - 8/17/2019
Roger Smith Insurance saved me enough on auto insurance to cover my individual health insurance premium. Not only that, they did so at nearly four time the coverage than my... read moreRoger Smith Insurance saved me enough on auto insurance to cover my individual health insurance premium. Not only that, they did so at nearly four time the coverage than my previous Allstate agent.
Unbelievable feeling knowing that they are working in MY best interest and they've likely gained a lifetime customer.
I simply can't thank them enough for the piece of mind that they've provided. read less - 10/15/2020
I really appreciate the personalized experience. I'm still figuring things out as far as insurance and such, and the whole team there has been very helpful... especially when I screw... read moreI really appreciate the personalized experience. I'm still figuring things out as far as insurance and such, and the whole team there has been very helpful... especially when I screw up. Which I appreciate. read less - 9/17/2017
We appreciate the personal service we received to find the best plans to fit our requirements. Reviewing all our insurance plans and then making suggestions to update and increase... read moreWe appreciate the personal service we received to find the best plans to fit our requirements. Reviewing all our insurance plans and then making suggestions to update and increase coverage in an affordable way helped us move forward with greater peace of mind. read less - 1/15/2021
Roger Smith Insurance Agency staff is very personable with their clients, we felt they took the time to create our insurance policies with our individual needs in mind. We also... read moreRoger Smith Insurance Agency staff is very personable with their clients, we felt they took the time to create our insurance policies with our individual needs in mind. We also appreciate the informative emails. read less - 9/17/2017
Lindsey at Roger Smith Insurance in Tiffin, Oh had just rewrote our 2 autos/boat/home/rental property and saved us over $1500/yr. It was very easy and she had taken care... read moreLindsey at Roger Smith Insurance in Tiffin, Oh had just rewrote our 2 autos/boat/home/rental property and saved us over $1500/yr. It was very easy and she had taken care of our cancellations and sending new policies to our lenders. I would definitely recommend Lindsey Griffin to all my friends/family and associates with my line of business. Thank You Lindsey!! 5 Stars all the way :) read less - 12/10/2019
When we added our youngest son our insurance almost quadrupled with our current insurance provider who we were loyal to for several years. When I arrived at Roger Smith insurance... read moreWhen we added our youngest son our insurance almost quadrupled with our current insurance provider who we were loyal to for several years. When I arrived at Roger Smith insurance I expected more of the same but instead got first class treatment. Lindsey took the time to explain the coverages, how they lacked with my current plan and then quoted me a price that was unbelievable to me and my wife! And even after signing with them received several emails thanking us for our business and supplying us with multiple numbers in the event we have any questions or needs. Great place to do business with to say the least! read less - 9/17/2018
We recently moved to Tiffin and in the process of purchasing a home needed a home insurance quote quick. I completed an inquiry online one night and early the... read moreWe recently moved to Tiffin and in the process of purchasing a home needed a home insurance quote quick. I completed an inquiry online one night and early the next morning I was messaged by Lindsey following up on my quote. I also received several messages from Kyle Smith and have had many pleasant interactions with both. The quotes I received had lower premiums for more coverage than we have had with previous companies. The customer service is amazing they really seem to care, which I love in a day and time when that often seems so rare. read less - 7/17/2019
This is my first plan as I recently switched off of my parent's insurance. The staff at Roger Smith insurance made it an easy transition and were very informative and... read moreThis is my first plan as I recently switched off of my parent's insurance. The staff at Roger Smith insurance made it an easy transition and were very informative and helpful every step of the way! read less - 9/17/2017
Kyle and his team at Roger Smith have always been great at any time of need. Always polite and respectful and are the absolute best at getting you the... read moreKyle and his team at Roger Smith have always been great at any time of need. Always polite and respectful and are the absolute best at getting you the best insurance for any of your needs!! read less - 9/17/2018
Roger Smith Insurance cut both our home and auto insurance rates in half, and increased our coverage at the same time. We are so glad we made the switch! Kyle... read moreRoger Smith Insurance cut both our home and auto insurance rates in half, and increased our coverage at the same time. We are so glad we made the switch! Kyle is personable and made shopping for insurance very easy! read less - 9/17/2016
Kyle helped me find the health care insurance that I was looking for. He answered every question I had and explained things I didn't understand. I appreciate the time... read moreKyle helped me find the health care insurance that I was looking for. He answered every question I had and explained things I didn't understand. I appreciate the time he took with me. read less - 11/03/2016
You made the process incredibly easy and fast. You got back to us right away when we called for information. We have already recommended you to a couple of people... read moreYou made the process incredibly easy and fast. You got back to us right away when we called for information. We have already recommended you to a couple of people because we were so impressed with the service and the savings!Thank you! read less - 9/17/2017
Barb listened to my concerns and found me the right insurance package for my new home. I really appreciated her timely communication and working with all parties throughout the... read moreBarb listened to my concerns and found me the right insurance package for my new home. I really appreciated her timely communication and working with all parties throughout the home buying process. read less - 12/17/2018
I have only dealt with Lindsey but I'm sure they are all just as helpful. She has always given me all my options and the values of each so... read moreI have only dealt with Lindsey but I'm sure they are all just as helpful. She has always given me all my options and the values of each so I can pick the best coverage for my budget. I'm very happy with everything they have done. read less - 9/17/2018
I really appreciate how fast Kyle got back to me when I inquired about a home insurance quote. He was very friendly and professional. I also appreciate how he was... read moreI really appreciate how fast Kyle got back to me when I inquired about a home insurance quote. He was very friendly and professional. I also appreciate how he was able to bundle my home and auto insurance read less - 12/03/2019
We recently had some issues with a wind storm , damage to our roof and vehicles , they made the whole process painless and got things with both insurances to... read moreWe recently had some issues with a wind storm , damage to our roof and vehicles , they made the whole process painless and got things with both insurances to get things taken care of . The staff was so nice and answered all my uestions and explained things to me so I knew how things would take place. I would highly recommend them for all your insurance needs !! read less - 3/10/2017
Lindsey is always willing to look around for the best rates and discounts and is there to answer any questions I may have. She's saved me a lot of money... read moreLindsey is always willing to look around for the best rates and discounts and is there to answer any questions I may have. She's saved me a lot of money over the past couple of years! read less - 10/17/2019