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Barb Kin

I can actually talk to a person in person not just a voice on the phone. - 2/17/2019
Jeff Meggitt

Very good service. Very friendly and helpful. Explained everything thouraly. All done over the phone with no contact. It took very little time. Also saved lots of money. Very satisfied. - 5/11/2021
Eric Lawson

I have only dealt with Lindsey but I'm sure they are all just as helpful. She has always given me all my options and the values of each so... read more read less - 9/17/2018
Kari Bottoms

We recently moved to Tiffin and in the process of purchasing a home needed a home insurance quote quick. I completed an inquiry online one night and early the... read more read less - 7/17/2019
Tim Musgrave

I appreciate the effort and time Roger Smith personnel give whenever I am shopping rates or looking to switch things around. I feel informed and confident I am good hands here! - 12/11/2021
Misty Conkright

I love that you guys take care of me in a friendly, prompt manner. You really make getting and keeping insurance easy. You are always there to answer any questions... read more read less - 10/11/2021
cindy crispen

Lindsey at Roger Smith Insurance in Tiffin, Oh had just rewrote our 2 autos/boat/home/rental property and saved us over $1500/yr. It was very easy and she had taken care... read more read less - 12/10/2019
Victoria Gamba

Thank you for going all the way to review our insurance and Medicare needs. Excellent work and glad you are using an up-to-date software to price compare. - 11/19/2019
Brian Wright

Never a problem. Always get prompt accurate replies to my questions or issues no matter how small or insignificant. - 9/17/2017
Tyler Matthew Brown

Always taken care of anything we need and more! Always able to get us in for appointments quickly and wonderful staff! Kyle is great! - 8/29/2018
Sarah Wonderly

We are beyond happy with Roger Smith Insurance Co! We are now saving over $1,200 a year AND we have better coverage! Who wouldn't love that?! The immediate savings has... read more read less - 7/13/2018
Ken Jones

I was at Roger Smith Ins. On 04 / 18 ' Julie met my 3 p's of customer service - she was polite, professional, & patient. - 4/20/2022
Kelly Moore

They are very knowledgeable and personable. - 9/17/2018
Richard McDole

We have all our insurance through Roger friendly people - 6/11/2021
Joe Marovich

Friendly service and good people. - 11/26/2019
Andrew Depinet

Awesome insurance agency! They have not only helped me get great insurance but my family as well. They have always been there when we needed them! - 5/11/2021
Katina Brown

Kyle was very thorough with the teaching aspect of our insurance and Saved us money!! - 3/17/2015
Nicki Smith

Great people, great service - 8/09/2019
Michael Wittman

We appreciate the personal service we received to find the best plans to fit our requirements. Reviewing all our insurance plans and then making suggestions to update and increase... read more read less - 1/15/2021
Nichole Reis

great people to work with. - 8/01/2019
Greg Ranker

They are very knowledgeable and give great customer Service - 2/15/2019
Christine Castillo

Always nice customer service when I call them for our mom. - 5/11/2020
Kathy Bradford

The service we received was excellent. Kyle didn't rush us but took all the time we needed to understand our options. No pressure. We liked that.
Thanks - 3/03/2020
erika distel

Very helpful and can answer any questions we had. Fast and reliable. - 9/17/2016
Ann Zablocki Huth-Fretz

Worked with Karen Brose this morning on a new build and she had everything within a few hours! Easy to work with. ? - 4/14/2020
Mary Cook

Very, very helpful staff. Explains things very clearly. Very friendly. - 9/17/2018
chad dewald

Very easy to talk to and work with the staff. Got what I needed done and in a timely manner, for a great value - 9/17/2016
Beverly Ann Hemmerly

Always friendly and courteous staff. Prompt responses when I call them. Karen Brose goes above and beyond. - 12/27/2018
Cody Pachlhofer

Have had nothing but great experiences with Roger Smith! They help build a customer relationship unlike some companies and they help you find what's best for you. - 9/17/2018
Kari Bottoms

I love that when I contacted with a question on our renewal that I heard back quickly and they promptly re-ran our policy. It resulted in a large savings... read more read less - 5/11/2021
Michelle Kiser Clinger

Very helpful and polite workers! Easy to talk to and just all around great customer service! - 9/27/2016
Sharon Elchert

Lindsey was very quick in her response to my questions. I appreciated not having to wait days upon days for resolution to my issue. Highly recommend this insurance agency! - 4/01/2021
Jerry Steinmetz

The way they respond to there clients concerns,with fast service. - 4/06/2021
Autumn Fields

Lindsey is always willing to look around for the best rates and discounts and is there to answer any questions I may have. She's saved me a lot of money... read more read less - 5/11/2020
Doris Jackson

They are fair - 5/11/2021
Lori McLaughlin

Most thorough company I've ever dealt with. Quick, caring and literally saved us thousands of dollars! Customers for life. We've been with our other company for over 20 years and... read more read less - 5/11/2021
Christopher Dannemiller

We walked in to get quotes and and walked out with a new plan. Prices were better than we expected. Thanks - 9/17/2018
Katie Watson

The staff at Roger Smith is wonderful, prompt and very helpful! Kyle spent an hour with me on the phone to get life insurance and followed up regularly. When we... read more read less - 2/19/2021
Brandon Glick

Easy to work with! I lowered my premium and improved my coverage! - 9/17/2018
Marcus Conti

Lindsey found us the best auto and home policy that fit our needs for the best price.Lindsey was able to save us about $800 from my previous agent with better... read more read less - 8/17/2019
Autumn Knisely

Lindsey is always willing to look around for the best rates and discounts and is there to answer any questions I may have. She's saved me a lot of money... read more read less - 10/17/2019
Sarah Burkholder-Porter

We have been satisfied with the service we have received and everyone in the office is very friendly and helpful. I would definitely recommend you to anyone looking to compare... read more read less - 9/26/2016
marcia Burlile

We appreciated the time spent with us, the professionalism, and the answers to our questions that made the decision-making process easy. - 1/11/2022
Anthony Foster

I have been with Roger Smith since 2006 and have always been treated very well they are always helpful and easy to talk to! Always get great service from them. - 9/17/2018
Ruth Ellen Callihan

Lindsey was professional and proficient, knowledgable and kind. - 2/23/2017
Danielle Molineaux

Always very helpful and can answer all of our questionsIf busy they call right back as soon as possible - 5/11/2020
Ed Lamb

Great customer service. Meet all your needs,. - 5/21/2020
Venessa Runion

Very friendly staff and great rates - 11/22/2019
Carol Jurrus

Lindsey is our go to agent. She has always saved us alot of money on our coverage!
Very polite and professional. - 8/28/2018
tiffintyler

Kyle and his team at Roger Smith have always been great at any time of need. Always polite and respectful and are the absolute best at getting you the... read more read less - 12/17/2017
Amanda Himebaugh

Roger Smith Insurance Agency has been excellent with my family for years. They are always there and help make the whole process so much easier. I can walk... read more read less - 5/11/2021
Patrick Huffman

Roger Smith Insurance saved me enough on auto insurance to cover my individual health insurance premium. Not only that, they did so at nearly four time the coverage than my... read more read less - 10/15/2020
Nancy Hurley

Whenever we had a question about our policies Kyle or his staff have always gotten back to us quickly with an answer. The staff is helpful and courteous. - 9/17/2016
Trisha Meier

I really appreciate the personalized experience. I'm still figuring things out as far as insurance and such, and the whole team there has been very helpful... especially when I screw... read more read less - 9/17/2017
Melissa McClintock

I really appreciate how fast Kyle got back to me when I inquired about a home insurance quote. He was very friendly and professional. I also appreciate how he was... read more read less - 5/11/2020
Joyce Brown

Kyle has really helped us find the best investments to help us. And he helped me to begin my retirement. - 7/17/2019
Nicki Reis

Kyle Smith is great to work with. He is very patient and is willing to go the extra mile for you! Great Job! - 8/17/2019
Alisha Goshe

Roger Smith Insurance cut both our home and auto insurance rates in half, and increased our coverage at the same time. We are so glad we made the switch! Kyle... read more read less - 9/17/2016
Kelly Brickner

Roger Smith Insurance Agency staff is very personable with their clients, we felt they took the time to create our insurance policies with our individual needs in mind. We also... read more read less - 9/17/2017
Jackie Therriault

They are willing to take the time to find the best for you and willing to take the time to answer your questionns - 4/08/2019
J David Wheeler

Thanks to Lindsey for the homeowners and auto quote and saving me some jack !!!!!!!!!! - 3/13/2018
Uni Bryant

Roger Smith Insurance Agency is top notch! Lindsey always takes care of my insurance needs and advises me. I recently had wind damage to my roof and it caused interior... read more read less - 4/20/2022
Melissa Boes

Thanks to Karen, we were able to save a lot of money. It was a wonderful experience. - 5/17/2019
Bill Bruen

Kyle helped us out with our Insurance needs. He stayed late found us the best coverages along with the best rate. They saved us 207 a month...that's over 2400 dollars... read more read less - 5/05/2022
Hann Myers

Lindsey is the best! Great rate, quick service and very knowledgeable! - 5/11/2021
Judi Travis

Lindsey our Roger Smith agent is readily available to answer questions, quote , or change policy for me at any time. Very friendly ! I'm very happy to refer to... read more read less - 9/17/2018
Melissa Arnold

We always have a great experience! Would definitely recommend doing business here. - 1/03/2020
EJHarmon

Lindsay and the others went out of their way to get us the best rate. Highly recommended!!! - 12/17/2017
Nikki Harvey

Thanks for helping me today, Karen! Your explanation of my car insurance policy and willingness to help find a deal was very appreciated. - 9/13/2018
Brian Harrold

Great place - 3/11/2022
Melonie Rapp

I do not contact the office that often but when I do the staff is instantly available. Karen is my "go to" agent. She always makes time for... read more read less - 10/01/2016
Simone Lang

Always ready and helpful! - 10/17/2019
Doug Bouillon

I was impressed that they periodically review their customers current policies and share savings opportunities. I never had that before. - 5/02/2017
Debra Bean

switched and saved $$$$. To the tune of $500 per year. - 10/23/2018
Pam G

I recommend Roger Smith insurance as they are family oriented and care about their customers with great value and lowest price in Tiffin. Thank you for the great service :)... read more read less - 5/11/2021
Amy Martinez

We recently had some issues with a wind storm , damage to our roof and vehicles , they made the whole process painless and got things with both insurances to... read more read less - 3/10/2017
Derrick Rhodes

It’s like cheers when you walk into the office... everyone knows your name. Always willing to help when it is needed. Community oriented. Prices are always great. - 9/17/2018
Sarah Wonderly

We are beyond happy with Roger Smith Insurance Co! We are now saving over $1,200 a year AND we have better coverage! Who wouldn't love that?! The immediate savings has... read more read less - 9/17/2018
tiffintyler .

Kyle and his team at Roger Smith have always been great at any time of need. Always polite and respectful and are the absolute best at getting you the... read more read less - 9/17/2018
Charita Hartman

Very prompt and friendly service :) - 4/17/2019
Mark Tooley

Roger Smith insurance always is looking out for the customers best interest, offers options and recommendations but always respects the customers opinions and decisions. - 9/17/2018
Joya Ann

Very helpful. Gets the best rates for your insuance needs. - 9/10/2019
Chris Magill

When we added our youngest son our insurance almost quadrupled with our current insurance provider who we were loyal to for several years. When I arrived at Roger Smith insurance... read more read less - 9/17/2018
heather oesch

This company has always been great to work with. Every time I email Lindsay she responds to me within minutes. Great customer service! - 2/17/2019
Maria Anderson

You made the process incredibly easy and fast. You got back to us right away when we called for information. We have already recommended you to a couple of people... read more read less - 9/17/2017
Allison Stevens

This is my first plan as I recently switched off of my parent's insurance. The staff at Roger Smith insurance made it an easy transition and were very informative and... read more read less - 9/17/2017
Tony Gase

Easy to work with and lowered my bill without losing any coverage. - 8/17/2017
EJHarmon .

Lindsay and the others went out of their way to get us the best rate. Highly recommended!!! - 9/17/2017
Trish Channels

Being that I can be a terribly flaky client, the Roger Smith staff - no matter whom I get on the phone - goes far beyond the norm to accommodate... read more read less - 11/14/2017
Sarah Babione

Karen has been of great assistance to my family and I whether we have questions or concerns, she's there to help! Kyle's entire staff is very knowledgable and resourceful! - 9/17/2018
Devin Frank

Barb listened to my concerns and found me the right insurance package for my new home. I really appreciated her timely communication and working with all parties throughout the... read more read less - 12/17/2018
Michelle Clinger

Very helpful and polite workers! Easy to talk to and just all around great customer service! - 9/17/2016
Joe Distel

I can't say enough about Roger Smith insurance. They care for you like family! The whole team genuinely cares. Thank you for the honest advice you have given me, and... read more read less - 9/17/2016
Kelly B.

Roger Smith Insurance Agency staff is very personable with their clients, we felt they took the time to create our insurance policies with our individual needs in mind. We also... read more read less - 5/11/2017
Travis Ardner

I’ve been in here twice for insurance for different things and they have treated me well and showed me everything with the policies! I even got a $5 gift card... read more read less - 4/03/2018
melissa m

I really appreciate how fast Kyle got back to me when I inquired about a home insurance quote. He was very friendly and professional. I also appreciate how he was... read more read less - 12/03/2019
Linda Hoerig

Kyle helped me find the health care insurance that I was looking for. He answered every question I had and explained things I didn't understand. I appreciate the time... read more read less - 11/03/2016
Dawn Needles

Roger Smith Insurance Agency is always professional and responds quickly when an accident happens or even if it's just a phone call for information. I am extremely happy with this... read more read less - 5/11/2021
Ashlee Phillips

Betty helped me out this morning and was extremely polite and super helpful. Very pleasant to work with, thank you!! - 9/17/2018